Regular readers of my little ol’ blog may recall that about a month ago, I had a horrible, rainy morning that involved having to go through the Harbor Tunnel toll plaza on my way to work. I didn’t have the cash to pay the toll, but I paid it online.
Then, a few weeks later, I got a bill in the mail from E-ZPass for the $2 toll, plus a $3 charge. Needless to say, I was livid.
So I gathered my evidence and sent a firm letter telling E-ZPass just how wrong they were.
Well, it worked.
In the mail yesterday, I got a “Notice of Appeal Determination” from E-ZPass that read:
After careful review of your E-ZPass Maryland toll violation dispute, the following determination has been made:
Your violation appeal has been APPROVED. No further action is required.
Your toll payment has been processed and the administrative fee(s) has/have been dismissed.
Not surprisingly, E-ZPass wasted paper and actually sent me two letters — one copy for my records and one copy to submit with my payment. You know, my payment for $0. Good grief!
But hey, at least I got The Man to correct a mistake. I’ll take that.